Senior Business Analyst (Digital Experience Platforms)

A custom development company, MentorMate is a design and software powerhouse with mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced Data Мanagement & Analytics. We are looking to hire a Senior Software Business Analyst who will work in a team of uniquely intelligent technologists to implement and extend groundbreaking web & mobile applications that make the world a better place!

BA team members are an integral part of the MentorMate teams, being responsible for key communication with clients, collecting and documenting requirements. As such, it gives the unique opportunity to participate in a variety of projects, work on different business domains, collaborate with all departments in the company, influence our clients and participate in their decision-making process.

As a top engineering employer, run by engineers, MentorMate provides challenging careers in a friendly, people-oriented environment. We value our employees and share our success through competitive pay and benefits, advancement opportunities, and flexible working models

We will be happy to meet if you

- Are highly skilled in business analysis and communication with key stakeholders

- Have analytical and leadership skills

- Are adaptable, fast learner and like dynamic work

- Welcome challenges and are not afraid of taking responsibility

- Are a great collaborator and a team player

- Excel in your written and spoken English communication

Your day to day work will be to

- Communicate with clients to gain an in-depth understanding of their business, processes, and services

- Lead business analysis activities during project definition sessions and take high-level business requirements from key stakeholders

- Build a strong relationship with the stakeholders and direct them towards maximizing business value

- Collaborate with solutions architects to analyze and document the business requirements

- Work with the project management team to ensure quality and on-time delivery

- Analyze and optimize business processes and how they impact content management system implementation

- Produce project documentation such as functional requirements, diagrams, etc.

- Produce content models for enterprise websites and applications

- Design workflows for content management teams

- Produce product backlog of fully defined epics and user stories

- Support product owners to scope and prioritize stories to ensure the development process is aligned with the objectives

- Take the lead in estimating and validating the requirements with the development team

- Lead SCRUM meetings such as sprint plannings and backlog groomings

- Be the first point of contact for answering the team’s questions

- Provide guidance and mentorship to more junior level analysts

What you need to have

- 3+ years of experience in a Business Analysis position

- Good knowledge of business analysis best practices and ability to effectively apply them

- Experience implementing content models within content management systems such as Acquia/Drupal, Contentful, Strapi, or Wordpress.

- Functional understanding of modern web technologies and how they impact content production, such as RESTful web services and React frameworks

- Ability to understand and organize complex ideas into application requirements

- Ability to identify risks in the project and communicate them

- Technical background and deep understanding of the architecture of the products

- Experience with SCRUM development methodology

- Experience with Requirements Tracking Tool - JIRA, Pivotal, Rally, etc.

- Experience with data modeling, content modeling, and diagramming tools

- Excellent analytical and problem-solving skills

- Interest in working with development, data scientists, and design teams to create personalized user experiences

- Positive attitude and the ability to communicate well with distributed teams

- Ability to assert themselves in meetings, both internally and with clients

- Ability to deal with rapidly varying tasks as needed

- Bachelor's degree in relevant field

- Excellent spoken and written English

- Еxperience working with enterprise clients will be considered as an advantage 

Let’s work together
Available for the following work models:
Offices in Sofia, Varna, Plovdiv, Veliko Tarnovo, Ruse
We offer

Career Development

  • Professional growth in a global company
  • Meaningful enterprise projects
  • Latest technologies to choose from
  • Work side-by-side with top engineers
  • Challenging problems to solve
  • A career path with regular salary increases
  • Individual learning budget
  • Internal technical and soft skills trainings
  • Leadership program
  • Business English classes

Work & Life Balance

  • Remote or hybrid working model
  • Five offices in Bulgaria to work from
  • Additional paid time off for loyal employees
  • Regular team gatherings
  • Employee Referral program
  • Gamification incentive program
  • State-of-the-art offices
  • Internal communities of interest
  • Charity and volunteer activities
  • Diverse working environment
  • Metro Station next to the office (Sofia)
  • MentorBikes to use

Flexible Benefits

  • Additional health and dental insurance
  • Investment savings account plan
  • Additional voluntary pension insurance
  • Different types of insurances to choose from
  • Takeaway wallet for your favorite meals
  • Multisport card
  • Pulse SPA & Fitness card (Sofia & Plovdiv)
  • Covered transport expenses
  • Parking (Sofia)

Career Path

Intern Level
Junior Level
Regular Level
Senior Level
Lead / Architect Level
Manager / Principal Level

Let’s Work Together