Team Lead – Business Analysis

A custom development company, MentorMate is a design and software powerhouse with mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced Data Мanagement & Analytics.

We are looking to hire a motivated individual with strong leadership potential, technical skills, and a desire to step into a key role in our organization as a Team Lead in the Business Analysis team. Your primary role will be to build the best software development teams aligned with the values and business goals of the company. You will be responsible for the career growth of your team members and the development of their professional expertise. This means to ensure that the right people join the company, the promotions happen fairly, and all performance issues are adequately addressed.

As a top engineering employer run by engineers, MentorMate provides challenging careers in a friendly, people-oriented environment. We value our employees and share our success through competitive pay and benefits, advancement opportunities, and flexible working models.

Teams leading responsibilities
  • Manage a team of several business analysts 
  • Build strong relationships with their direct reports
  • Act as mentors and provide supervision to more junior team members
  • Coach individuals in terms of personal and technical development
  • Accountable for performance management of their direct reports
  • Conduct interviews and assess the skills and knowledge of the candidates
  • Engage and contribute to department initiatives and optimizations
Project and client responsibilities
  • Act as a bridge between business owners and development teams during the creation of new systems 
  • Communicate with clients to gain an in-depth understanding of their business, processes, and services
  • Build a strong relationship with the stakeholders and direct them towards maximizing business value
  • Lead business analysis activities during project definition phase and take high-level business requirements from key stakeholders
  • Lead requirement gathering workshops including a large number of stakeholders and driving them to one final delivery
  • Collaborate with technical architects to analyze and document the business requirements
  • Work with the project management team to ensure quality and on-time delivery
  • Analyze and optimize business processes
  • Produce project documentation such as functional requirements, diagrams, etc.
  • Produce product backlog of fully defined epics and user stories
  • Support product owners to scope and prioritize stories to ensure the development process is aligned with the objectives
  • Take the lead in estimating and validating the requirements with the development team
  • Lead SCRUM meetings such as sprint plannings and backlog groomings
  • Be the first point of contact for answering the team’s questions
What we are looking for
  • 5+ years of experience in a Business Analysis position
  • Previous experience in a leadership role
  • Very good understanding of different software development methodologies
  • Excellent knowledge of business analysis best practices and ability to effectively apply them
  • Ability to lead/organize/manage development process for complex software projects 
  • Ability to work with both technical and non-technical individuals, both in gathering information and communicating direction and status
  • Ability to identify risks in the project and communicate them
  • Strong analytical, communication, and collaboration skills 
  • Strong team building and people management skills
  • Ability to provide constructive and encouraging feedback
  • Excellent spoken and written English
Let’s work together
Available for the following work models:
Offices in Sofia, Varna, Plovdiv, Veliko Tarnovo, Ruse
We offer

Career Development

  • Professional growth in a global company
  • Meaningful enterprise projects
  • Latest technologies to choose from
  • Work side-by-side with top engineers
  • Challenging problems to solve
  • A career path with regular salary increases
  • Individual learning budget
  • Internal technical and soft skills trainings
  • Leadership program
  • Business English classes

Work & Life Balance

  • Remote or hybrid working model
  • Five offices in Bulgaria to work from
  • Additional paid time off for loyal employees
  • Regular team gatherings
  • Employee Referral program
  • Gamification incentive program
  • State-of-the-art offices
  • Internal communities of interest
  • Charity and volunteer activities
  • Diverse working environment
  • Metro Station next to the office (Sofia)
  • MentorBikes to use

Flexible Benefits

  • Additional health and dental insurance
  • Investment savings account plan
  • Additional voluntary pension insurance
  • Different types of insurances to choose from
  • Takeaway wallet for your favorite meals
  • Multisport card
  • Pulse SPA & Fitness card (Sofia & Plovdiv)
  • Covered transport expenses
  • Parking (Sofia)

Career Path

Intern Level
Junior Level
Regular Level
Senior Level
Lead / Architect Level
Manager / Principal Level

Let’s Work Together