Technical Business Analyst

A custom development company, MentorMate is a design and software powerhouse with mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced Data Мanagement & Analytics. We are looking to hire a Technical Business Analyst who will work in a team of uniquely intelligent technologists to implement and extend groundbreaking enterprise web & mobile applications that make the world a better place!

BAs are an integral part of MentorMate, being responsible for key communication with clients and collecting and documenting requirements. The role gives the unique opportunity to participate in a variety of projects, work on different business domains, collaborate with all departments in the company, influence our clients, and participate in their decision-making process.

As a top engineering employer, run by engineers, MentorMate provides challenging careers in a friendly, people-oriented environment. We value our employees and share our success through competitive pay and benefits, advancement opportunities, and flexible working models.

In this role, you will
  • Communicate with clients to gain an in-depth understanding of their business, processes, and system architecture
  • Participate in project definition sessions and take high-level functional and non-functional (security, performance, scalability, etc.) requirements from key stakeholders   
  • Explain complex technical solutions and tasks to non-technical stakeholders and be the liaison between the business and the development team
  • Collaborate with solutions architects to analyze and propose adequate architectural and process changes 
  • Map business requirements and solutions to system/technical requirements
  • Produce project documentation such as specifications and diagrams
  • Work on producing backlog items such as epics and user stories
  • Refine the backlog with the development team to ensure all questions are addressed 
  • Support product owners to scope and prioritize stories to ensure the development process is aligned with the objectives
Our ideal candidate profile
  • 3+ years of experience as a Technical Business Analyst 
  • Knowledge of or experience with cloud-based platforms (AWS and/or Azure)
  • Technology agnostic approach
  • Experience with system integration
  • Experience with diagramming tools (Lucidchart, Visio, Miro, etc.)
  • Experience with requirements tracking tools (JIRA, Azure Boards, etc.)
  • Experience with SCRUM development methodology 
  • Excellent analytical and problem-solving skills
  • Experience in preparing user stories for more complex technical projects, understanding and communicating business processes and value
  • Ability to analyze complex dispersed information and synthesize it in concise product requirements
  • Positive attitude and the ability to communicate well with distributed teams
  • Team player attitude and the ability to stay positive in challenging moments and create or preserve a great team atmosphere
  • Excellent spoken and written English
The following will be considered a plus
  • Knowledge of or experience with DevOps practices, API, microservices solutions 
  • Advanced knowledge of SQL/NoSQL, data models, data analysis
  • Еxperience in the healthcare industry and software as a medical device
Let’s work together
Available for the following work models:
Offices in Sofia, Varna, Plovdiv, Veliko Tarnovo, Ruse
We offer

Career Development

  • Professional growth in a global company
  • Meaningful enterprise projects
  • Latest technologies to choose from
  • Work side-by-side with top engineers
  • Challenging problems to solve
  • A career path with regular salary increases
  • Individual learning budget
  • Internal technical and soft skills trainings
  • Leadership program
  • Business English classes

Work & Life Balance

  • Remote or hybrid working model
  • Five offices in Bulgaria to work from
  • Additional paid time off for loyal employees
  • Regular team gatherings
  • Employee Referral program
  • Gamification incentive program
  • State-of-the-art offices
  • Internal communities of interest
  • Charity and volunteer activities
  • Diverse working environment
  • Metro Station next to the office (Sofia)
  • MentorBikes to use

Flexible Benefits

  • Additional health and dental insurance
  • Investment savings account plan
  • Additional voluntary pension insurance
  • Different types of insurances to choose from
  • Takeaway wallet for your favorite meals
  • Multisport card
  • Pulse SPA & Fitness card (Sofia & Plovdiv)
  • Covered transport expenses
  • Parking (Sofia)

Career Path

Intern Level
Junior Level
Regular Level
Senior Level
Lead / Architect Level
Manager / Principal Level

Let’s Work Together