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Global Director of HR

MentorMate creates durable technical solutions that deliver digital transformation at scale by blending strategic insights and thoughtful design with brilliant engineering. With mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced Data Мanagement & Analytics, the company provides challenging careers in a friendly and global people-oriented environment. We value every team member and share our success through flexible working models, competitive pay and benefits, and advancement opportunities.

We’re looking for an experienced director-level HR professional to lead our HR teams and initiatives globally, and help drive MentorMate’s mission and business success to the next level. Reporting to the CFO, the Global Director of HR will be responsible for leading global people operations and developing a people-focused approach that combines the needs of our employees with the bottom line of the business.

As the Global Director of HR, you’ll act as a trusted advisor and partner to our executive and senior leadership teams, providing consulting and coaching on topics such as organizational design & effectiveness, talent retention, and ensuring employee engagement and development. This role involves senior management-level business partnering, country HR subject matter expertise as well as people management.

You’ll collaborate closely with your peers, the regional HR Managers in Bulgaria, Paraguay, and the United States, and other People Teams such as Talent Management, Talent Development, Talent Acquisition, Finance & Legal, to design and deliver high-quality, scalable, and customer-centric people services. As the Global HR Director, you’ll be part of a dynamic, global team, helping to shape the future and making a difference in people’s lives.

Responsibilities
  • Develop and implement HR strategies that support the overall business objectives and drive company growth
  • Be part of the global Senior Leadership Team designing and driving the overall people agenda
  • Establish new and evolve existing HR practices and policies balancing global consistency with regional specifics
  • Lead, inspire, and develop a team of Regional HR Managers and Generalists in Bulgaria, Paraguay, and the US (team size 10+)
  • Become a trusted strategic partner to our Regional Management Teams
  • Create and drive business impact for key stakeholders and employees, ensuring a competitive advantage in MentorMate’s existing and future markets
  • Partner with functional divisions to develop the culture, promote mission and values, and retention of top talent
  • Understand business priorities and translate them into an HR plan that drives results in support of strategic business initiatives
  • Develop and implement recognition and benefits programs to motivate and retain employees globally
  • Engage with the monitoring and optimization of the performance evaluations processes
  • Build a foundation to scale products and initiatives across our global organization
Requirements
  • 8+ years of HR experience with at least 5 years in a leadership role, ideally in a fast-paced, growth environment across multiple countries
  • Experience managing HR functions in multinational organizations preferably in the software development field
  • Excellent cross-cultural communication, strong leadership skills, and ability to lead and inspire a team
  • Fluent in English, Bulgarian and Spanish are a plus
  • Advanced knowledge of HR functions and ability to recommend new approaches
  • Change-oriented mindset with experience in guiding leaders through organizational effectiveness, design, and change initiatives
  • Experience in supporting highly distributed, global teams
  • Proficiency with HR information systems. Professional experience with Workday would be considered an advantage
  • Proven experience in working with matrix structures and supporting global teams in a rapidly changing work environment
  • Competence to build and effectively manage interpersonal relationships at all levels of the company
  • Results-oriented, collaborative, and with a strong EQ
Posting Summary
Job role
Experience Level
Employment Type
Location
Apply now
Posting Summary
Job role
Experience Level
Employment Type
Location
Apply now
We offer
  • Competitive Salary
    Financial peace of mind with yearly pay increases.
  • Work Where You Want
    Choose to work remotely, in-office, or a combination of the two.
  • Flexible Schedule
    Maintain a healthy work/life balance.
  • PTO & Holiday Pay
    Generous time off and 8 paid company holidays.
  • Medical, Dental, Vision
    Attractive insurance packages for you and your dependants.
  • Life & Disability Insurance
    Automatic basic coverage with supplemental options.
  • 401(k)
    Save for your retirement with a company match on us.
  • Volunteer Opportunities
    Take part in regular charity and volunteer activities.

Let’s Work Together

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