OperaDDS Orchestrates Coordinated Communication

What’s the only thing worse than getting your tooth filled? That’s easy. Hearing the professionals responsible for your winning smile yelling down the hall for each other or extending your appointment because they weren’t prepared with the documents they needed before going into an op.

OperaDDS changes all that and orchestrates the goings-on in dentistry offices who use it.

The challenge — coordinating patient care

Before OperaDDS, coordinating care and communication in dentist offices around the country was difficult. Playing phone tag between team members or waiting for email responses slows down the rate of care and increases frustration levels for both the communication senders and recipients.

There had to be a way to organize email sends, test result delivery and patient progress tracking.

OperaDDS — The secret behind an integrated office

As with most things, communication is the key. OperaDDS founder Dr. Bryan Laskin saw an opportunity. Provide employees with access to secure correspondence. Streamline messaging. Elevate the patient experience.

With the OperaDDS communication dashboard, team members can reach co-workers anywhere, anytime. Password-protected messages can be viewed and sent from any device. In a world where mobile access rules, OperaDDS allows staff the ease of the messaging tools they prefer. The platform also gives sender confirmation that messages were opened. Say goodbye to phone tag.

But, I like phone tag. Let’s be honest. Who does? Here’s a quick look at what makes OperaDDS special.

• Team members can send secure messages.
• Chorus, the online collaboration portal, organizes communication, patient progress and lab data.
• The Pager functionality allows teams to send messages with a single touch.
• Users can customize their communication preferences.
• Members can select messages from pre-created options.

We’re partial to OperaDDS, after all, we designed and developed it. That aside, it’s a smart tool with the potential to transform communication in dentist offices. One of our favorite reasons? OperaDDS is a secure solution.

Read founder Dr. Bryan Laskin’s recommendations on securing patient privacy published on Kare 11.

Photo courtesy of Vector pro.