Senior Site Reliability Engineer – Contractor A custom development company, MentorMate is a design and software global powerhouse with mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced-Data Мanagement & Analytics. With over 1,500 projects completed by our 1000+ top software engineers, we innovate in sectors like healthcare, education, finance, agriculture, and beyond. For our small but highly efficient Cloud Operations team, we are looking to hire a Senior Site Reliability Engineer. The focus of the team is to enhance the reliability and performance of applications with automation. We regularly refine our methods of work, tools, and technologies. We value independence, natural curiosity, ownership, and the desire for constant improvement. Responsibilities You will co-own critical production service designs to ensure high reliability is achievable and measurable You’ll drive reliability and observability improvements in the services within the engineering verticals Using monitoring and telemetry data, you’ll help teams make informed decisions on where reliability challenges may exist and help design and build solutions to improve them You’ll build and improve internal tools and automation software to make maintaining production services easier and safer You’ll champion and lead reliability-focused practices such as Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Designs, Incident Postmortems, and others You will build SRE dashboards from SLIs to measure SLO adherence Define (from design to implementation details) necessary auto-healing and fault-tolerant systems Point of contact for production application issues, working closely with engineering leadership Requirements 4+ years of experience in an Infrastructure, SRE, DevOps, CloudOps role OR 4+ years of experience in System Administration Experience programming in one or more of the following: C#, Java, Python, .Net, NodeJS, Go, automation scriptings like Terraform, Ansible, or any similar programming language Experience with at least one cloud technology - Azure, AWS, Compute/Containers, Storage, etc. Experience with cloud-performant microservices and event-driven architectures Understanding of information security concepts and terminology Distributed monitoring experience: logging, metrics, tracing, etc. Strong knowledge of software development methodologies and passion for creating high-standard tool sets for infrastructure-as-code Ability to analyze problems quickly and find suitable solutions based on available resources A proactive and open-minded individual with a clean-cut client focus and structured approach Excellent English level Posting Summary Job role Engineering & TechnologyCloud & DevOps Experience Level Senior Employment Type Contractor Location Bulgaria RemoteGlobal Remote Apply now Posting Summary Job role Engineering & TechnologyCloud & DevOps Experience Level Senior Employment Type Contractor Location RemoteBulgaria RemoteGlobal Remote Apply now We offer Benefits Remote Work Model Freedom to be based anywhere in the world. Global Tech Community Work in a global team using the latest technologies. Exciting Career Prospects Enterprise projects that set standards and save lives. Competitive Pay Feel satisfied with the negotiated terms. No Intermediaries Direct communication with our teams. Personal Assistance Support with administrative, financial, etc. issues. Let’s Work Together Related job positions More opportunities in the Engineering & Technology team Windows System Administrator – Contractor Global Remote Contractor .NET Technical Lead Paraguay Paraguay Remote Full - time .NET Technical Lead Bulgaria Bulgaria Remote Full - time