Senior Technical Business Analyst – Contractor A custom development company, MentorMate is a design and software global powerhouse with mature and established practices in Enterprise Web & Mobile Development, Technical Architecture, Human-Centered Design, Cloud & DevOps, Advanced-Data Мanagement & Analytics. With over 1,500 projects completed by our 1000+ top software engineers, we innovate in sectors like healthcare, education, finance, agriculture, and beyond. We are looking to hire a Senior Technical Business Analyst who will work in a team of uniquely intelligent technologists to implement and extend groundbreaking enterprise web & mobile applications that make the world a better place. The role gives the unique opportunity to participate in a variety of projects, work on different business domains, collaborate with all departments in the company, influence our clients, and participate in their decision-making process. In this role, you will Communicate with clients to gain an in-depth understanding of their business domain and processes Work with client’s department leads and IT business solutions leadership to analyze existing systems, systems architecture, and analytical tools to identify pain points and opportunities for improvements Participate in project definition sessions and take high-level functional and non-functional (security, performance, scalability, etc.) requirements from key stakeholders Collaborate with solutions architects to propose adequate architectural and process changes Explain complex technical solutions and tasks to non-technical stakeholders and be the liaison between the business and the development team Translate business needs into requirements utilizing a structured process for gathering, analyzing, and documenting business strategy Develop detailed documentation, such as gap analyses, business process flow charts, decision tables, features, and business requirements documents to aid in the development and refinement of new processes Map business requirements, and solutions to system/technical requirements Work on producing backlog items such as epics and user stories Refine the backlog with the development team to address all potential inquiries Support product owners to scope and prioritize stories and ensure that the development process is aligned with the objectives Our ideal candidate profile 5+ years of experience as a Technical Business Analyst Knowledge of or experience with cloud-based platforms (AWS and/or Azure) Comfortable working with data including: Data Mapping Analysis and execution/modification of database queries Technology agnostic approach Experience with system integration Experience with diagramming tools (Lucidchart, Visio, Miro, etc.) Experience with requirements tracking tools (JIRA, Azure Boards, etc.) Experience with SCRUM development methodology Excellent analytical and problem-solving skills Experience in preparing User Stories for more complex technical projects, understanding and communicating business processes and value Ability to analyze complex dispersed information and synthesize it into concise product requirements Ability to focus on prioritized work without being distracted and adhere to deadlines Positive attitude and the ability to communicate well with distributed teams Team player attitude and the ability to stay positive in challenging moments and create or preserve a great team atmosphere Excellent spoken and written English The following will be considered a plus Experience working in heavily integrated environments Hands-on technical experience including, coding, scripting, database queries, etc. Very good knowledge of designing APIs, working with RESTful APIs and consuming technical artifacts Experience leading small IT Projects or sub-teams and knowledge of IT product management Posting Summary Job role Business AnalysisStrategy Experience Level Senior Employment Type Contractor Location Bulgaria RemoteGlobal Remote Apply now Posting Summary Job role Business AnalysisStrategy Experience Level Senior Employment Type Contractor Location RemoteBulgaria RemoteGlobal Remote Apply now We offer Benefits Remote Work Model Freedom to be based anywhere in the world. Global Tech Community Work in a global team using the latest technologies. Exciting Career Prospects Enterprise projects that set standards and save lives. Competitive Pay Feel satisfied with the negotiated terms. No Intermediaries Direct communication with our teams. Personal Assistance Support with administrative, financial, etc. issues. Let’s Work Together Related job positions More opportunities in the Business Analysis team Senior Software Business Analyst Bulgaria Bulgaria Remote Full - time