UX: A Customer Growth Driven Perspective

What users say is qualitative. What users do is quantitative.

In this session Chad Halvorson, Founder/CEO of the Minneapolis start-up company When I Work, will talk about why managing qualitative and quantitative data is critical to executing a UX strategy that materially drives customer growth. He’ll also take at some examples of how a customer-centric, growth driven approach to UX can have a dramatic impact achieving both business objectives and customer success.