Human-Centered Software Design

Elevate Your User Experience

Using human-centered design tools, we create digital products that help organizations enhance the value they provide to people.
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Your Trusted Guide

For over 20 years, we’ve partnered with companies of all sizes and industries to solve their most complex business problems.


We’ve been a top employer in Bulgaria, a country steeped in technical excellence, since 2001. ​​After growing to five offices across the country, we expanded outside of Bulgaria to a more global footprint that further serves our clients.


Our global team is 100% fluent in English and has adapted their workday to accommodate a four-hour overlap with our Minneapolis office and U.S.-based clients.


From our Cloud Center of Excellence to our world-class design practice, we constantly seek out and develop exciting new ways to tackle complex problems.


Focusing on People's Real Needs

For every screen we design and build, the person interacting with that screen is top of mind. What are their needs? More importantly, what are the behaviors motivating those needs?


By taking a human-centered design approach, we’re able to better meet and anticipate people’s expectations as they interact with your business and products.

Foundational Research
Before you can solve a problem, you must first determine what the problem actually is. Taking it one step further, you need to know who’s actually experiencing that problem?
Design Strategy
In-depth design strategy workshops, vision prototypes, experience benchmarking — these tools offer us a look at the big picture of your business, where it’s headed, and how it’s differentiating.
Product Design
From design workshops all the way to user testing, product design encompasses every aspect of how people interact with the product and the experience it provides.
Behavior Design
Why are people doing the things they do? Further, why aren’t they doing something? Behavior design fills in that gap and allows us to understand and design for those behaviors more effectively.
Service Design
Service design looks at user experience as a whole to create a cohesive and impactful customer journey that goes well beyond the screen.
“Our MentorMate team worked really hard to understand what our goals were and then fully engaged with us to meet those goals — and not just in terms of design items and deliverables. They really pushed us in terms of our thinking about how we wanted to be able to use the system in general which was really valuable.”

Aleka Calsoyas

Co-Founder, Torace

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