Healthcare POPS! Diabetes Care We built a HIPAA-compliant solution that streamlines personal care and greatly improves the experience of people living with diabetes.Provided ServicesStrategic ConsultingUX / UI DesignMobile DevelopmentQuality AssuranceSupportCloud Services OPPORTUNITY Designed To Simplify Testing, Monitoring, And Sharing People living with diabetes must balance everyday life by constantly monitoring their glucose levels. Many of the tools they use to test and track their health data are cumbersome. As a result, it’s common for people with diabetes to forget or ignore proper health management methods, risking health complications down the road. Pops Diabetes Care sought to provide a long-term solution that enables individuals to manage their care. Pops approached MentorMate to develop a mobile app that allows people to meet their diabetes goals — on their own terms. The Pops solution improves the experience of people living with diabetes through a tool that simultaneously monitors and communicates blood sugar levels to healthcare professionals through HIPAA-compliant channels. “We have a great partnership with MentorMate. We are always on time and on budget and together have developed a system that brings healthcare management technology into the hands of the consumer.” Lonny Stormo CEO and Co-Founder The Pops Diabetes Care solution syncs smartphone technology with a glucose meter through an intuitive mobile app interface. Its Bluetooth connection uploads the user’s data to a cloud-based, HIPAA-compliant network. Healthcare professionals can access and monitor users’ glucose levels and limit the need for visits to brick-and-mortar offices. Users may choose to share their data with family members to reinforce the management of healthy habits in a holistic way. AWS Cloud Technologies Used AmazonEC2 AmazonS3 AmazonRDS AmazonSNS AmazonCloudfront AWSKMS APPROACH Elevate Experience With User Portal Functionality Documentation was crucial to the Pops development process. Tasks were captured and tracked in the project management software JIRA. All members of the team updated stories, tracked progress, and logged artifacts that were later used during the FDA approval process of the device and app. Members of the remote team from our Bulgarian office partnered with the Pops development team during daily check-ins, offering design, and technical perspectives that advanced the project while keeping spend affordable. Designing and implementing a framework that supports a secure user database positions the client to develop its mobile capabilities as more users put new demands on the system. “It’s been really great having the continuation engineering team there when we need them. They’ve allowed us to roll out several updates to our mobile apps, vastly improving the features and usability on both platforms.” Dan Davis VP R&D & Security Officer Mobile apps like Pops Rebel increasingly serve as tools for individuals to take healthcare into their own hands. As such, application support and maintenance are all the more critical. Our continued partnership with Pops has seen us transition from project work into a continuation engineering (CE) model. Our CE team in Bulgaria has helped Pops fix bugs and roll out updates as needed. Additionally, we tuned up the Pops! web portal to make it more efficient and even easier to use for Pops customers.