Software Support & Maintenance

Keep Your Software Running at its Best

We offer a fully customizable software support service model that allows you to focus on your next product increment and trust that day-to-day best practices are in the hands of a certified global team.
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OUR APPROACH

Your Trusted Guide

For over 20 years, we’ve partnered with companies of all sizes and industries to solve their most complex business problems.

 

We’ve been a top employer in Bulgaria, a country steeped in technical excellence, since 2001. ​​Now with five offices across the country, we expanded outside of Bulgaria to further serve our clients in Europe, the Nordics, and beyond. Part of that expansion includes a new office in Gothenburg, Sweden.

 

From our Cloud Center of Excellence to our world-class design practice, we constantly seek out and develop exciting new ways to tackle complex problems.

Software Support & Maintenance

Customizable Software Support Service Models

 
Software is never truly finished. No matter how solid your released product is, changes are inevitable. So are patch releases, language and platform updates, and new enhancements.

 

Our software support team keeps your product secure, maintained, and enhanced well after it launches.

Staff Augmentation
MentorMate staff augmentation remotely integrates into your organization and quickly scales as your needs grow. Think of us as an extension of your current technical capabilities.
Application Support
Our application support staff offers a set number of hours to work through your prioritized backlog, fix bugs, develop enhancements, and ensure your product remains fresh, stable, and viable.
Operational Support
Let our global team of certified cloud engineers be your force multiplier and take over the maintenance, monitoring, and upkeep of your environments. We provide insight and proactive maintenance to ensure performance and uptime when you need it.
“Our partnership with MentorMate allowed us to grow our company and pitch large projects to clients knowing that we have the resources to get the work done.”

Christer Lindqvist

Co-Founder & Head of Sales and Marketing, ForestX

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