Privacy Policy

Last modified: January 17, 2018

This Privacy Policy (“Privacy Policy”) explains how information about you is collected, used and disclosed by MentorMate, Inc. and our affiliates (collectively “MentorMate”, “we”, “us” or “our”) when you visit the MentorMate website https://mentormate.com, subdomains, and any associated web-based and mobile applications (collectively, the “Website”), as owned and operated by MentorMate.

Agreement to Privacy Policy

By using our Website, you agree to fully comply with and be bound by our Privacy Policy. Please review them carefully. If you do not accept our Privacy Policy, do not access and use our Website. If you have already accessed our Website and do not accept our Privacy Policy, you should immediately discontinue use of our Website.

Information We Collect

When you access or use our Website, we collect information about you automatically as you use our Website or as you provide it to us, including:

  • Website activity, including data about your browsing activity on our Website, such as which pages you visit, links you click, and when;
  • Technical information about the device or browser you use to access our Website, such as your device’s IP address, cookie string data and (in the case of mobile devices) your device type and mobile device’s unique identifier such as the Apple IDFA or Android Advertising ID;
  • Contact information, if you choose to provide via a form submission: your name, email address, place of business, job title, or phone number;
  • Customer service information you may provide to MentorMate representatives including survey responses, email messages, or phone conversations.

Use of Information

We use any collected data to customize, measure, and improve our Website and services. Unless you ask us not to, we may use your information to respond to you by email or phone about our services, including to market our services to you, and to deliver targeted marketing to you. We may also use your information to fulfill any other purpose for which you provide your information, or in any other way we may describe when you provide your information to us.

Cookies

Our Website uses cookies, tracking pixels and related technologies to collect non-personal information. Cookies are small data files that are served by our platform and stored on your device. Learn more about how we use cookies here (https://mentormate.com/cookie-policy/).

Sharing Your Information

We may share your information as follows or as otherwise described in this Privacy Policy:

  • In response to legal process;
  • In order to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property and safety of MentorMate, our users or others;
  • With our subsidiaries and related companies;
  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company; and
  • With your consent or at your direction.

We may also share aggregated or de-identified information, which cannot reasonably be used to identify you.

Data retention

Identifiable information about you is held no longer than necessary for our business purposes or to meet legal requirements.

Security

We apply technical, administrative and organizational security measures to protect the data we collect against accidental or unlawful destruction and loss, alteration, unauthorized disclosure or access, in particular where the processing involves the transmission of data over a network, and against other unlawful forms of processing. Contact information is stored in the HubSpot CRM, which is TRUSTe certified for Enterprise Privacy (https://privacy.truste.com/privacy-seal/HubSpot-Inc-/validation?rid=edeef904-c1be-4bf2-9593-e668b3295b73) and complies with the EU-U.S. Privacy Shield framework (https://www.privacyshield.gov/participant?id=a2zt0000000TN8pAAG). MentorMate also uses Google’s Universal Analytics tracking on our Website. Learn more about how Google handles your data here (https://www.google.com/policies/privacy/partners/).

International transfers

We may transfer the information we collect about you to countries other than the country where we originally collected it for the purposes of storage and processing of data and operating our services. Those countries may not have the same data protection laws as your country. However, when we transfer your information to other countries, we will protect that information as described in this Privacy Policy and take steps, where necessary, to ensure international transfers comply with applicable laws.

Your Access and Control Over Your Information

  • You can opt-out of receiving targeted ads served by our advertising partners:
    • Our personalized advertisements are served via AdRoll, a member of the Network Advertising Initiative (NAI) and adheres to the NAI Codes of Conduct. You may use the NAI opt out tool here (http://optout.networkadvertising.org/), which will allow you to opt out of seeing targeted ads from all NAI approved member companies.
    • AdRoll also complies with the Self-Regulatory Principles for Online Behavioral Advertising as managed by the Digital Advertising Alliance (DAA). You may opt out of receiving targeted ads from other companies that perform ad targeting services, including some that we may work with as Advertising Partners via the DAA website here (http://optout.aboutads.info).
    • Canadian citizens may opt out of receiving targeted ads from companies that perform ad targeting services, including some that we may work with as Advertising Partners via the the Digital Advertising Alliance of Canada (DAAC) website here (http://youradchoices.ca/choices/).
    • If you are located in the European Economic Area you may opt out of online advertising via the European Interactive Advertising Digital Alliance (EDAA Your Online Choices website here (http://www.youronlinechoices.com/).
  • If you are located in the European Economic Area you may also have the right to access, correct or update some of the information we hold about you. You can also request that we delete your information. If you wish to exercise any of these rights, please contact us at info@mentormate.com.
  • You may opt out of Google Analytics tracking by visiting this website: https://tools.google.com/dlpage/gaoptout/
  • You may also request that we stop emailing you by clicking on the “unsubscribe link” or “email preferences link” in our marketing emails or by contacting info@mentormate.com.

Links to Other Websites

Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. MentorMate has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

Amendments to this Privacy Policy

We may change this Privacy Policy from time to time. If we decide to make changes to this Privacy Policy, we will update the Privacy Policy date at the top of the policy, and post the amended Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

General Terms

Our Legal Terms shall be treated as though it were executed and performed in that State of Minnesota, USA, and shall be governed by and construed in accordance with the laws of the State of Minnesota, USA, without regard to conflict of law principles. In addition, you agree to submit to the personal jurisdiction and venue of such courts. Any cause of action by you with respect to our Website, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of our Privacy Policy be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content in our Website conflicts or is inconsistent with our Privacy Policy, our Privacy Policy shall take precedence. The rights of MentorMate under our Legal Terms shall survive the termination of our Legal Terms.

Contact

If you have questions about this Privacy Policy, please contact MentorMate at info@mentormate.com with “PRIVACY POLICY” in the subject line, or write to us at: MentorMate, 3036 Hennepin Avenue, Minneapolis, MN 55408, USA Attn: Legal Department.